Beginning October 9, 2017, the hours of operation for receiving walk-in customer support at the Lake County Public Works bill payment counter will be 8 a.m. to 4 p.m. This change is in conjunction with changes at the other public counters on the Libertyville Campus for walk-in permit applications for the Health Department, Planning Building and Development, Division of Transportation, and Stormwater Management Commission. We analyzed traffic at our public counters and found that less than 5% of permit applications and bill payments take place before 8 a.m. or after 4 p.m. Adjusting the hours slightly will allow us to staff our public counters more efficiently, while still meeting the needs of our Lake County customers.