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April 10 – April 16, 2016, is recognized as National Public Safety Telecommunicators Week. Please join us in thanking our employees from the Lake County Sheriff’s 911 Communications Center, as well as telecommunicators throughout the United States!
The Lake County Sheriff’s Office 911 Communications Center consists of a group of highly skilled and dedicated professionals who answer the many 911 calls received in Lake County. The 28 dedicated professionals at the Lake County Sheriff’s 911 Communications Center receive over 200,000 calls per year. In addition to answering emergency and non-emergency calls, sheriff’s telecommunicators are responsible for providing dispatch service to the Lake County Sheriff’s Office, Lake County Forest Preserve District, Lake County Metropolitan Enforcement Group (MEG), Lake County Major Crime Task Force, Lake County Emergency Management Agency (EMA), Lake County Department of Transportation, and the Lake County Animal Control Department.
Sheriff Mark Curran said, “I couldn’t be more proud of our team of telecommunicators who handle their responsibilities with the utmost professionalism, and I’m thankful to the service they provide Lake County. Our highly skilled group is the first voice someone calling for help will hear. They are the direct link between the public and first responders.”
Undersheriff Ray Rose added, “Lake County Sheriff’s Telecommunicators are the hub of sheriff’s operations. Public safety telecommunicators have a stressful job, from obtaining crucial details from a frantic 911 caller, to keeping track of the deputies working the street. Our team of highly skilled telecommunicators help keep Lake County residents and law enforcement safe.”
All sheriff’s telecommunicators undergo intensive on-going training in the numerous facets of dispatching, including the use state-of-the-art computer aided dispatch (CAD) and mapping and communications technologies.
Watch a short video from last year highlighting the Lake County Sheriff’s 911 Communications Center during Telecommunicators Week: http://lctv.swagit.com/lctv-sheriffs-office/04242015-671