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On Wednesday, November 14, during construction work related to the renovation of the Babcox Center/Lake County Jail, the contractor cut a line that provides telephone service inside the inmate pods. This caused a partial-outage for the inmate telephones. The disruption did not impact the inmate video visitation system, which remains operational, and usage fees are being waived until the telephone lines return to full-operation. Additional contractors have been called-in, to restore full-service as soon as possible.