For help setting up a ConnectNetwork account online, click here.
Receiving Phone Calls
AdvancePay: ConnectNetwork’s AdvancePay prepaid calling works by placing money on your phone number so that when your incarcerated friend/family member calls you, the funds are deducted from the balance on your prepaid account. This is the fastest and most convenient way to connect with your loved one.
PIN Debit:ConnectNetwork’s PIN Debitaccount allows incarcerated individuals to manage their own phone account so they can place outbound calls to more than one person in their support network, without an AdvancePay account.
Ways to Fund Phone Calls
ConnectNetwork offers several secure and convenient ways to fund phone calls: