Water and Sewer Bill Payment Assistance

Beginning July 1, 2021, water and wastewater shutoffs will resume for Lake County Public Works customers who are behind on their payments, as the statewide moratorium on shutoffs is expiring. A moratorium has been in place since March 17, 2020, due to the COVID-19 pandemic. These actions are consistent with the recommendations of Governor Pritzker and Attorney General Raoul. 

Resources for Water and Sewer Bill Payment Assistance

There are a number of resources for Lake County residents to utilize if they are struggling to pay their water and/or sewer bills. These include: 

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Call 211
211 is the best place to start if you are in need of utility bill payment assistance. Get in contact with a live support team by calling 211 or texting your zip code to 898211. You can also visit 211lakecounty.org for more information.

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Community Action Partnership of Lake County
Community Action Partnership of Lake County provides our area with programs that help local families find self-sufficiency. Water/Sewer bill payment assistance is available for tenants and homeowners until funding is exhausted. Call 847-249-4330 for an assessment on assistance programs that may be available to you.

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Utility Assistance for Renters
If you pay rent in Lake County and have experienced a COVID-related financial hardship, you can get help paying your rent or utility bills through Lake County's Federal Emergency Rental Assistance Program. View the informational flyer, and apply on Lake County's website.

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Assistance for Veterans
The mission of the Lake County Veterans Assistance Commission (VAC) is to provide support to veterans and eligible dependents who reside within Lake County. This includes emergency financial assistance. For more information, call 847-377-3344 or email [email protected].