Lake County Government Service Modifications, Relief Measures, and Facility Closures
Lake County Government continues to provide mission-essential functions and services during the Stay at Home Order, including public safety, public utilities, and waste management services. County departments are reachable by phone and email during normal working hours, and are offering online services, drop boxes, and drop off locations.
Lake County Government is focused on protecting the health and safety of the community and our employees while continuing to deliver services to the greatest extent possible for the people and organizations we serve.This website will be updated as information becomes available.
Lake County Government Relief Measures
In response to the COVID-19 pandemic, several Lake County departments have announced relief measures, including deadline extensions and fee waivers, for various services. Click here for more information.
19th Judicial Circuit Court: All court calls will be conducted remotely over ZOOM. Whether you are expected to appear in family, civil, small claims or criminal courts or for orders of protection, remote hearings are available and there is no need to come to the courthouse in person.
If you do not have access to a phone or the internet, ZOOM stations have been set up in the William D. Block Law Library in the Courthouse at 18 N. County Street in Waukegan for you to use and to join your remote hearing. Learn more.
Central Permit Facility: Public access is limited to the front vestibule for drop-off services only including certain plan submittals, water samples, etc. For the duration of the Illinois Governor’s Executive Order, only certain permit types (limited to “critical trades”) are permitted in the State; the Central Permit Facility(CPF) Departments will be accepting drop-offs and issuing permits for only those project types allowed by the Executive Order. Online applications will continue to be accepted.
Apply for permits online: www.lakecountyil.gov/3912. For information about allowed permit types, please contact Planning, Building and Development at 847-377-2600; Stormwater Management Commission at 847-377-7700 and Lake County Environmental Health at 847-377-8020.
Administrative adjudication hearings have been postponed. Previously imposed fines will be deferred or extended on a case by case basis upon written request. Additionally, extensions to permit start times and expirations will be granted under certain COVID-19 related circumstances. Questions? Call 847-377-2600, or email email@example.com.
Chief County Assessment Office: The customer service counter is closed. Staff is available to take your calls at 847-377-2050. For more prompt reply please email us at firstname.lastname@example.org.
Clerk of the Circuit Court: Open to the public with reduced staff and services. Prior to coming to the office, please visit www.lakecountycircuitclerk.org or call 847-377-3380 for assistance.
County Clerk’s Office: In response to COVID-19, the Lake County Clerk’s office is closed to the public. For general information, please visit LakeCountyClerk.info or call 847-377-2400 for requesting records. Staff will be available to answer questions and provide information from 10 AM to 3 PM weekdays.
Division of Transportation: Buildings are closed to the public. However, all services will still be continued via drop boxes, drop off locations, and e-services. Visit LCDOT’s website, email email@example.com or call 847-377-7400 if you have any questions.
Forest Preserves: Though most forest preserves and trails remain open, several facilities are closed and all in-person education programs, volunteer projects, and special events have been canceled or modified in response to ongoing COVID-19 concerns. Visit the Forest Preserves website for more information.
Health Department: Information on Health Department service modifications and closures can be found on its web page.
Hotel-Motel Tax: The filing date for Hotel-Motel Tax (Hotel Operator’s Tax) for February, March, and April 2020 has been extended to July 1, 2020. No penalties or interest will be applied during this extension period. Questions? Call the Lake County Finance Department at 847-377-2929, or email firstname.lastname@example.org.
Job Center: Office is closed to the public for in-person visits, but can assist you remotely with your job search and career transition. Email email@example.com or call 847-377-3450.
Public Defender: All in-person interviews are by appointment only. To schedule an appointment, call 847-377-3360 for the Waukegan office (adult cases) and 847-377-7900 for the Depke Office (juvenile cases).
Public Works: Water and sewer operations will continue as normal; however, public-facing counters are currently closed. Drop-boxes are available for customers to pay water bills. www.lakecountyil.gov/publicworks
Water shutoffs for Lake County Public Works water customers who are behind on their payments will be suspended. In addition, all late payment fees are waived until further notice. Call 847-377-7500 or email firstname.lastname@example.org if you have any questions.
Recorder of Deeds: The Lake County Recorder of Deeds Office is open, with safety measures in place. If you MUST deliver documents to be recorded, you may enter the building and proceed to the office on the sixth floor and leave your documents in the Recorder’s dropbox.
The office is answering phones and responding to emails so please contact 847-377-2575 or email@example.com for assistance.
Sheriff’s Office: The Sheriff’s Office is scaling back non-essential responsibilities and community events, which will not impact public safety, including: Evictions, Explorer Program, Fingerprinting, Internship Program, Jail/Department Tours, and Ride-alongs. www.lakecountyil.gov/sheriff
The Sheriff’s Office has established a new online system for reporting non-emergency incidents. If you live in an unincorporated area or a village where the sheriff’s office provides police services, please visit the online portal at www.lakecountyil.gov/sheriff and click on ’Make An Online Report’. After submitting your non-emergency incident report, a deputy will contact you within 24-48 hours.
Pursuant to Illinois Gov. JB Pritzker’s executive order, all residential eviction orders have been suspended for the duration of the Gubernatorial Disaster Proclamation. Call 847-377-4000, or email firstname.lastname@example.org with any questions.
SWALCO: Our staff is limiting their working hours to help decrease the spread of acute respiratory illness and lower the impact of COVID-19. We will continue to communicate through our website and social media outlets. We will have limited access to our emails and voicemails during this time, so please note that responses may take longer than usual. We encourage visitors to email us at email@example.com and we will continue to do our best to provide a timely response.
Treasurer’s Office: Closed to the public. Online services are available at www.lakecountyil.gov/treasurer.
All Lake County Board and Committee Meetings are currently being held remotely via Zoom. Please visit our calendar section for details and agenda information.
Many regularly scheduled meetings have been canceled, and meetings that are held will be limited to agenda items necessary to ensure that essential functions and services can be carried out. Meetings will be live-streamed at lakecounty.tv, and on cable television (Comcast channels 18 or 30, depending where you live, and AT&T UVerse Channel 99).
Learn how to submit public comment for remote meetings
Click here for meeting calendars and links to agendas.
Lake County and the Health Department are closely monitoring the fast-changing outbreak of COVID-19 and will continue to post updates at lakecountyil.gov/coronavirus. Residents are also encouraged to sign up for the Lake County Health Department’s COVID-19 newsletter.
For general questions about COVID-19, call the Illinois Department of Public Health hotline at 1-800-889-3931 or email firstname.lastname@example.org.