Lake County Government Service Modifications, Relief Measures, and Facility Closures
Lake County Government continues to provide mission-essential functions and services during the Stay at Home Order, including public safety, public utilities, and waste management services. County departments are reachable by phone and email during normal working hours, and are offering online services, drop boxes, and drop off locations.
Lake County Government is focused on protecting the health and safety of the community and our employees while continuing to deliver services to the greatest extent possible for the people and organizations we serve.This website will be updated as information becomes available.
Lake County Government Relief Measures
In response to the COVID-19 pandemic, several Lake County departments have announced relief measures, including deadline extensions and fee waivers, for various services. Click here for more information.
19th Judicial Circuit Court: The Court is only hearing emergency matters at this time. All cases, including trials, have been continued until at least May 18th or later. Please contact your attorney or the Circuit Clerk’s Office at 847-377-7888 to receive your new court date. To view current court administrative orders related to Covid-19, visit this link: https://19thcircuitcourt.state.il.us/2156/COVID-19-RELATED.
The Kids Korner and Law Library are closed. The Court is not performing any marriages or civil unions at this time. Please go to www.19thcircuitcourt.state.il.us for additional information.
Central Permit Facility: Public access is limited to the front vestibule for drop-off services only including certain plan submittals, water samples, etc. For the duration of the Illinois Governor’s Executive Order, only certain permit types (limited to “critical trades”) are permitted in the State; the CPF Departments will be accepting drop-offs and issuing permits for only those project types allowed by the Executive Order. On-line applications will continue to be accepted.
Apply for permits online: www.lakecountyil.gov/3912. For information about allowed permit types, please contact Planning, Building and Development at 847-377-2600; Stormwater Management Commission at 847-377-7700 and Lake County Environmental Health at 847-377-8020.
Administrative adjudication hearings have been postponed. Previously imposed fines will be deferred or extended on a case by case basis upon written request. Additionally, extensions to permit start times and expirations will be granted under certain COVID-19 related circumstances. Questions? Call 847-377-2600, or email firstname.lastname@example.org.
Chief County Assessment Office: The customer service counter will remain closed until May 30. Please email email@example.com for the fastest response time, or call 847-377-2050. Staff is available to take your calls, but for more prompt reply please email us at firstname.lastname@example.org. Additionally, the Senior Freeze Help Centers that were scheduled to be held at the end of April at the College of Lake County have been canceled.
Clerk of the Circuit Court: Open to the public with reduced staff and services. Prior to coming to the office, please visit www.lakecountycircuitclerk.org or call 847-377-3380 for assistance.
County Clerk’s Office: In response to COVID-19, the Lake County Clerk’s office is closed to the public until further notice. For general information, please visit LakeCountyClerk.info or call 847-377-2400 for requesting records. Staff will be available to answer questions and provide information from 10 AM to 3 PM weekdays.
Division of Transportation: Buildings will be closed to public access starting 3/18/20, however, all services will still be continued via drop boxes, drop off locations and e-services. Additionally, time-of-day work restrictions instituted by the LCDOT for all permit and construction projects taking place within the County right-of-way are suspended. Local municipal work limit restrictions must still be verified and followed. Questions? Visit www.lakecountyil.gov/transportation, email email@example.com or call 847-377-7400
Forest Preserves: All facilities, restrooms. Playgrounds and dog exercise areas are closed until further notice. For more information, visit www.lcfpd.org
Health Department: Community Health Centers remain open to care for patients during this time, and modifications have been made to protect the health and safety of all patients and staff. www.lakecountyil.gov/healthclosures
Hotel-Motel Tax: The filing date for Hotel-Motel Tax (Hotel Operator’s Tax) for February, March, and April 2020 has been extended to July 1, 2020. No penalties or interest will be applied during this extension period. Questions? Call the Lake County Finance Department at 847-377-2929, or email firstname.lastname@example.org.
Job Center: Office is closed to the public for in-person visits, but can assist you remotely with your job search and career transition. Email email@example.com or call 847-377-3450.
Public Defender: The fee for adoption of a Guardian ad litem client will be waived until July 1, 2020. Questions? Call 847-377-3360.
Public Works: Water and sewer operations will continue as normal; however, public facing counters are currently closed. Drop-boxes are available for customers to pay water bills. www.lakecountyil.gov/publicworks
Water shutoffs for Lake County Public Works water customers who are behind on their payments will be suspended. In addition, all late payment fees are waived until further notice. Questions? Call 847-377-7500 or email firstname.lastname@example.org.
Recorder of Deeds: Office closed to the public. Please postpone recording documents that are not time-sensitive. If documents must be recorded, documents can be mailed in or placed in the dropbox on the 6th floor of the County building by 3 p.m., M-F. Questions? Call 847-377-2575 or email email@example.com.
Sheriff’s Office: The Sheriff’s Office is scaling back non-essential responsibilities and community events, which will not impact public safety, including: Evictions, Explorer Program, Fingerprinting, Internship Program, Jail/Department Tours, and Ride-alongs. www.lakecountyil.gov/sheriff
The Sheriff’s Office has established a new online system for reporting non-emergency incidents. If you live in an unincorporated area or a village where the sheriff’s office provides police services, please visit the online portal at www.lakecountyil.gov/sheriff and click on ’Make An Online Report’. After submitting your non-emergency incident report, a deputy will contact you within 24-48 hours.
Pursuant to Illinois Gov. JB Pritzker’s executive order, all residential eviction orders have been suspended for the duration of the Gubernatorial Disaster Proclamation, which currently runs through April 30. Questions? Call 847-377-4000, or email firstname.lastname@example.org.
SWALCO: Office is closed to the public. For more information on the status of SWALCO’s collection programs and your residential waste, recycling and yardwaste service please visit www.swalco.org.
Treasurer’s Office: Closed to the public. Online services are available at www.lakecountyil.gov/treasurer.
All Lake County board and committee meetings held during the month of May will be conducted remotely. Many regularly scheduled meetings have been canceled, and meetings that are held will be limited to agenda items necessary to ensure that essential functions and services can be carried out. Meetings will be live-streamed at lakecounty.tv, and on cable television (Comcast channels 18 or 30, depending where you live, and AT&T UVerse Channel 99).
Learn how to submit public comment for remote meetings
Click here for meeting calendars and links to agendas.
Lake County and the Health Department are closely monitoring the fast-changing outbreak of COVID-19 and will continue to post updates at lakecountyil.gov/coronavirus. Residents are also encouraged to sign up for the Lake County Health Department’s COVID-19 newsletter.
For general questions about COVID-19, call the Illinois Department of Public Health hotline at 1-800-889-3931 or email email@example.com.