Paratransit

Changes are coming to Lake County Paratransit services in 2022. The Lake County Board approved a resolution to create a countywide, borderless paratransit service for seniors and residents with disabilities called, Ride Lake County, which begins service in 2022, and will replace the two current paratransit services that only serve portions of the Lake County area.

More information on this new paratransit service can be found by:

Current Paratransit Services
Not sure where to begin to access paratransit now? Start by checking with your township for guidance. List of Township and Community Programs

Current options until early 2022 when Ride Lake County launches include:

Paratransit Central
Paratransit West
  1. Paratransit Central
  2. Paratransit West

Eligible residents of Lake County’s central townships of Fremont, Libertyville and Shields, including the villages of Libertyville and Mundelein, have Pace curb-to-curb dial-a-ride service within this designated area. Service also extends to the Vernon Hills-IL Route 60/21 shopping area, Northwestern and Advocate Condell medical offices in Grayslake, and College of Lake County in Grayslake. Service is open to seniors (age 60+) and individuals with disabilities who are residents of these townships.

Call the Pace Call Center at 1-800-201-6446 to schedule a ride Mondays-Fridays (excluding holidays) from 5:30 a.m. to 6:45 p.m.

View the Paratransit Central Dial a Ride Guide     Ver el folleto en español 

Pace ADA Paratransit Services
Pace ADA complementary paratransit services are provided within ¾ mile of local fixed routes. Only persons who are certified by the Regional Transportation Authority as a person with a disability are eligible to ride this service.

Pace Dial-a-Ride Services
Pace coordinates with local communities in Lake County to provide various local Dial-a-Ride Services. In most cases, Pace has a financial partnership with a city or township to pay for and operate the service.

Other Transportation Services in Lake County
Several local jurisdictions (townships and community-supported senior centers) provide transportation services, for example demand response services, shopper shuttles and taxi subsidy programs.

Title VI Program Notice
All Lake County Paratransit services operate without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint by contacting Pace's Quality Assurance representatives at 847-364-7223, your local township office or municipality, or the Lake County Division of Transportation.

Read the LCCTSC Title VI Program description
Download a Title VI complaint form