The Lake County Public Works Department uses CodeRED to notify its customers by telephone, text message and email about upcoming project work, boil water orders, water main breaks, and other potential service disruptions.
CodeRED delivers the message through a high-speed telephone calling system to a phone number registered in the system. Lake County Public Works selects a “call area” and the phone numbers are matched up electronically to addresses. A pre-recorded message is sent via telephone with information about the situation.
How do I opt-out of CodeRED alerts?
If you currently receive emergency or community notifications from CodeRED in your area but would like to stop receiving them, please follow these instructions:
Customers can receive public safety alerts from agencies using CodeRED no matter where they are located via the CodeRED Mobile Alert app – a free public safety app for both Android and iPhone users. If customers are currently a CodeRed subscriber that has already registered their mobile phone to receive notifications from Lake County Public Works, they will continue to receive calls. However, by downloading the CodeRED Mobile Alert app, customers will receive alerts through their smartphones from anywhere in the country, including Hawaii, Puerto Rico, and Alaska.