Public Works Alerts Through CodeRED
The Lake County Public Works Department uses CodeRED to notify its customers by telephone, text message and email about upcoming project work, boil water orders, water main breaks, and other potential service disruptions.
How do I make sure I am notified of alerts?
How do I sign up?
How do phone calls from CodeRed work?
CodeRED delivers the message through a high-speed telephone calling system to a phone number registered in the system. Lake County Public Works selects a “call area” and the phone numbers are matched up electronically to addresses. A pre-recorded message is sent via telephone with information about the situation. Customers will see the phone number 866-419-5000 appearing on their caller ID. If a customer misses a call, they can call the number back to listen to the pre-recorded message.
CodeRed Mobile Alert App
Customers can receive public safety alerts from agencies using CodeRED no matter where they are located via the CodeRED Mobile Alert app – a free public safety app for both Android and iPhone users. If customers are currently a CodeRed subscriber that has already registered their mobile phone to receive notifications from Lake County Public Works, they will continue to receive calls. However, by downloading the CodeRED Mobile Alert app, customers will receive alerts through their smartphone from anywhere in the country, including Hawaii, Puerto Rico, and Alaska.