Quality Improvement

We are Committed to Safety and Quality

The Lake County Health Department and Community Health Center is committed to delivering safe and high quality care and services to all who live, work, and play in Lake County. We seek to continually improve the efficiency and effectiveness of care and service delivery to ensure we are responsive to our patients, clients, and the community’s needs. We strive to achieve measurable improvements in key quality indicators which achieve equity and improve the health and well-being of the community.

Public Health Accreditation Board (PHAB)

The Lake County Health Department and Community Health Center received national accreditation through the Public Health Accreditation Board (PHAB) on March 11, 2015. Lake County was the 10th of 97 certified local health departments in Illinois and among the first 100 of more than 3,000 health departments nationwide to receive accreditation through PHAB, the independent organization that administers the national public health accreditation program. With accreditation, the Health Department is demonstrating increased accountability and credibility to public, funders, elected officials and partner organizations with which they work. The national accreditation program, jointly supported by the Centers for Disease Control and Prevention and the Robert Wood Johnson Foundation, sets standards against which the nation’s more than 3,000 governmental public health departments can continuously improve the quality of their services and performance. To receive accreditation, a health department must undergo a rigorous, multi-faceted, peer reviewed assessment process to ensure it meets or exceeds a set of quality standards and measures.

Joint Commission Accreditation
Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. The Lake County Community Health Center has received Joint Commission Accreditation.
Join Commission Accreditation Seal