Ransomware is a kind of malware (malicious software) criminals install on your computer so they can lock it from a remote location. Ransomware generates a pop-up window, webpage, or email warning from what looks like an official authority. It explains that your computer has been locked because of possible illegal activities on it and demands payment before you can access your files and programs again.


  1. Avoiding Ransomware

    There are several free ways to help protect your computer against ransomware and other malware.

  2. Dealing With Ransomware

    Learn how to detect and remove ransomware and other malicious software.

  3. Prosecuting Cyber Criminals

    The unfortunate truth is ransomware originates in other countries. The Lake County State’s Attorney’s Office will not be able to prosecute the criminals.

  4. Paying Ransom

    It is recommended you do not pay the ransom. There is no guarantee your information will be unlocked, nor that the criminals will not just lock your information up again in the future knowing you will pay.

  5. Victims of Ransomware

    Found out what you need to do if you find yourself a victim of ransomware.