My Water / Sewer Account

Customer Service
Customer service is very important to us. Even though we have streamlined many aspects of our utility billing operation, the name and direct phone number of your account clerk is still found on your bill. If you don’t see what you’re looking for on this website, feel free to call your account specialist or contact our office at 847-377-7500. If you call after regular business hours please leave a message.

Water Customer Account Services
Online information center for Lake County Public Works water utility customers.
  1. About Your Account

    Gather information about your utility account including billing periods, watering restrictions, due dates, and estimated bills.

  2. Moving In or Out

    Are you moving into or out of one of our water and/or sewer service areas? Please contact our billing department at least two business days but no earlier than 30 days prior to the move.

  3. Payment Options

    Our secure online payment option offers 24-hour convenience, seven days a week. Use your e-account for easy bill payment, or take advantage of additional online services to help conserve water, save money and report problems.

  4. Water Meter Customer Portal

Glass of Water