1. New Public Works App to Report Service Issues

    Lake County Public Works has a new app, CitizenVUE, available for residents to engage and report public works issues on your mobile device. If you spot a concern simply submit a service request for water or sewer problems right from your phone. Additional Info...

  2. Help the County Choose the Name of the New Water Tower Near Gages Lake Road

    Lake County Public Works will be constructing a new water tower at 18534 W. Old Gages Lake Road, Grayslake. We are looking for your help in choosing the name of the new water tower before construction begins in 2023. Additional Info...

  3. Help Us Update Our Lead Service Inventory!

    LCPW along with all water service agencies across the country has been working to develop lead service line inventories. We are encouraging all customers who own structures built in 1988 or earlier to check the water service line in their homes. Learn how to check for lead pipes...
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NEW Online Payment Platform 

Lake County Public Works has launched a new online payment platform that makes it easier for customers to view and pay their water and sewer bills.

The new online platform, available at waterbill.lakecountyil.gov, offers a user-friendly service and convenient features for customers to manage their account from anywhere, 24/7. Customers are encouraged to create an account and register in the new platform. When registering, customers will need to provide their customer and account numbers as they appear on their bills. 

Customers may receive email notifications about their bill from Invoice Cloud. Customers are advised to add the email address [email protected] to their safe senders list. 

New Online Payments