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Pace Dial-a-Ride Services

Human Service TransportGeneral Information

Pace coordinates with local communities in Lake County to provide various local Dial-a-Ride Services. In most cases, Pace has a financial partnership with a city or township to pay for and operate the service. Dial-a-Ride programs have different rules on fares, geographic boundaries and passenger eligibility.

For more information about these services, check the Pace Dial-a-Ride Service Directory for the rules in your area and for the phone number to call for a reservation.

Left: Pace Dial-a-Ride Service areas

LCCTSC Northwest Demonstration Project (NW Demo)

Serving Antioch, Avon, Fremont, Grant, Lake Villa and Wauconda Townships, the Lake County Coordinated Transportation Services Committee’s (LCCTSC) Northwest Demonstration Project (NW Demo) began in January of 2010 to provide curb-to-curb dial-a-ride transportation service in the northwest townships of Lake County: Antioch, Avon, Grant, and Lake Villa. In September 2012, the NW Demo expanded services to the townships of Fremont and Wauconda. The service area of the NW Demo also includes providing transportation trips to the Gurnee Mills commercial area, the Greenleaf Ave. medical offices, the Mundelein downtown area, and Advocate Condell Hospital in Libertyville.
 
The service is sponsored by the six townships (Antioch, Avon, Fremont, Grant, Lake Villa, and Wauconda) along with assistance from the LCCTSC, Lake County, and Pace Suburban Bus. This demonstration project is funded, in part, with two grants from the Regional Transportation Authority through the Federal Transit Administration, Section 5317 New Freedom Grant and Section 5316 Job Access Reverse Commute Grant. Local matching funds for the two federal grants are provided by Lake County and Pace Suburban Bus.

Left: Northwest Demo Township Participation and Extensions

The LCCTSC Northwest Demonstration Project operates without regard to race, color, and national origin in accordance with Title VI of the Civil Rights ActAny person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the NW Demonstration Service by contacting your local township office.    Read LCCTSC Northwest Demo Title VI program document

2011 NW Demo Service Survey

To evaluate the NW Demo service to date, the LCCTSC NW Demonstration Project Steering Committee mailed out the NW Demo Dial-a-Ride Project Survey to 323 registered riders who used the services during the six-month period from March to August 2011. The surveys were mailed out on October 4th, with a return date of November 1st. By November 21, 2011, a total of 89 (27.5%) survey responses were returned, including 4 completed online.   View NW Demo survey results
Related Links
 Metra Rail
 Pace Bus
 Pace Dial-a-Ride
 Pace Ride Share
 Regional Transit Authority
 Transportation Management Association of Lake Cook