911 Regional Consolidation

Lake County is helping lead a collaborative effort with public safety partners from across the county to explore opportunities to consolidate many 911 centers into a few regional 911 centers to improve quality, efficiency, and provide cost savings. 


In 2013, the Lake County Emergency Telephone Systems Board (ETSB) commissioned a study to explore options for a consolidated 911 public safety call-taking model. In 2015, the Lake County 911 Emergency Dispatch Task Force was established to guide a study tasked with collecting data and reporting findings about specific emergency response agencies, technology, and infrastructure. The study provides a framework for interested communities to collaborate to enhance the quality of service, provide greater efficiency, and lower cost.

Lake County along with several communities have committed to be “early adopters” of 911 consolidation. This spring, they will be approving local resolutions and approving funding for hiring a project manager and consultants to perform the detailed data analysis. The County Board allocated $300,000 in the FY 18 budget to continue to advance this initiative.

April 2017 Final Report - Consolidation Study for Lake County Emergency Telephone System Board (ETSB)